Use cases
Ways teams put BotFerry to work
Six setups, written up end to end: what the person asking sees, what your side sees, and how to build it.
Customer support
One name for customers to mention, answered by whoever is on shift, from a channel they can't see.
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Product feedback
A box people can tag mid-thread. It answers back, even six weeks later when the thing ships.
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IT helpdesk
Every "the screen says NO SIGNAL" in one queue instead of one admin's DMs.
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Engineering escalations
@Oncall reaches whoever holds the pager this week. The name never rotates.
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Community workspaces
A mascot your whole team can be, staffed from a private room the community never sees.
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Office pranks
An oracle, a talking plant, a duck with opinions. Someone has to type.
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