Legal
Sub-processors
The companies BotFerry relies on to run the service, what they do, and how your data is protected when it reaches them. Last updated 29 July 2026.
| Sub-processor | What they do | Location | Transfer safeguard |
|---|---|---|---|
| Slack Technologies | The core relay; optional Slack sign-in; bot avatars shown in your dashboard. | United States | SCCs + EU-US DPF |
| Stripe | Subscription billing, payment processing, and the customer portal for cards and invoices. | United States | SCCs + EU-US DPF |
| Google optional | Google single sign-on, only if you choose it. | United States | SCCs + EU-US DPF |
| Microsoft optional | Microsoft single sign-on, only if you choose it. | United States | SCCs + EU-US DPF |
| Resend | Sending sign-in and account emails. | United States (mail dispatched from Ireland) | SCCs + EU-US DPF |
| Aruba S.p.A. | Hosting the support@botferry.com mailbox that receives your email, including privacy requests. | Italy | EEA — no transfer |
| Scalingo | Running the application and its database. | France | EEA — no transfer |
We keep this list current. To be told before we add or change a sub-processor, email support@botferry.com. Our privacy policy explains the data behind each one.